Pricewatch
Komusa Technology Reviews
87 % positive. There were 301 Positive, and 45 Negative reviews for a total of 346 reviews
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Review TypeReviewStore Response
Negative
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paid for same day shipping on friday. only to find the order was still in cali on wendsday. then when order arrived it was not what was ordered. i order ddr3 1333 1 x 4gb, but what arrived was 2 2gb sticks. they dont respond to my e-mails and i have not been able to get anyone to answer there phone. i get voicemail only 
Positive
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This Post is confirm the previous that I did in fact finally receive my shipment of ram from Komusa. I received the Ram three days after the post. It was shipped US Mail and not by UPS as they said they would. The Ram did work perfect. Only problem I had is was not shipped on the day they confirmed it was shipped in their email to me and it was sent US Mail and not UPS as they said they would. I give them a Positive rating and will buy again from them but will expect a lot longer delivery day than they say. Thank you  
Negative
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Buyers Beware!!!!!!! ordered this memory on 9-25-09. It is now 10-02-09 and have not received the memory on same day shipping. Used tracking # and here is reply from USPS. "The U.S. Postal Service was electronically notified by the shipper on September 29, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later." So it took them 4 days to even notify USPS they were shipping and as of today USPS still doesn't have the shipment. Buyers Beware!!!!!!! I'll let you know what happens when I contact credit card company and BBB in their area. Any bets? 
Positive
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This place is unreal,I ordered ram on Friday 5/8 and received it on Saturday 5/9. Kudos dudes!!! RAM worked great!! 
Positive
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The whole ordering process was excellent from product selection to the fast delivery. I gave the company a 4 in customer service only because I had did not have to contact them.Otherwise, I would definitely order from them again. 
Positive
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I have purchased from Komusa before and I have never had any problems with their service or the products they sell. I trust that when I purchase from them my order will arrive as advertised without defect and perform as it should.  
Positive
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here is my positive rating for the excellent service and the quick shipping that you provided. Thanks 
Positive
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This company as excellent product and service. The shipping was outstanding. Receive the product in 2days. This company is far most the best company to work with.  
Positive
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> Rating: Excellent > Comments: > Price Rating:Excellent > Shipping Options Rating:Excellent > Delivery Rating:Excellent > Ease of Purchase Rating:Excellent > Customer Service Rating:Good > Title: > Body:Just as ordered and fast delivery. 
Negative
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Order memory - froze my computer - "upgraded" memory for an additional charge - they charged me twice - froze my computer - they charged me several dollars to restock the memory plus my shipping expenses - I got nothing out of the deal but lost money even though they could supply memory that worked - took a very long time to respond to my email -- look else where 
Positive
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These guys has the lowest price for the Kingston memory on pricewatch and quick shipping. This is my 3rd order from this company. so far so good. I will be placing an order from this guys soon. Thanks 
Positive
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Rating: Excellent Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent  
Positive
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Dear Komusa Technology: > > The other day I called in ((562) 282-0137) about my order 63569. > > I am not sure who I spoke too, but I wanted to tell you the technical > person that answered the phone was outstanding. I had ordered some > memory from you that I matched every detail to the specs of the system > board for my machine and the memory did not work. The technical > person on the phone recommended that I try a BIOS update. I was > thinking that might be a long shot at best. But, I proceeded with it > and it fixed everything! Thank you for your great troubleshooting and > I will definitely be doing business with you guys again. > > Sincerely, > > Michael Metzger  
Positive
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I had order some 2GB 240pins Dimm for my office computers. I love how quickly i receive the package and there price was the lowest is the market. The next day with USPS. They will be receiving future order from me, Keep up the good work guys and I hope that you guys don't get laid off. keep the force together. :) 
Positive
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This is my second order that I have place this month. I have promise them that I will give them a good rating because they took good care for me and the product work flawlessly and the shipping was outstanding. I have contact them about the bad rating and they told me that “Some of these rating is not they customer” so I am sure that these are from other company. I am sure that these guys stand behind their products. Just make sure that you purchase the correct product that you need from your system. 
Negative
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KOMUSA IS A FRAUD!! - (refer to previous post 12/15/08 1:46PM) I ordered on 12/2/08 their generic DDR2 2GB KIT (1GBx2). The memory arrived marked with a label PC2-4200, but mysteriously would not boot with both sticks installed. I booted with a combination of an older stick and CPU-Z revealed they sent me PC2-5300 memory labeled as PC2-4200. I RMA'd the memory with my findings and asked them for an exchange. What I got was a refund of about $12 and they kept the rest. No explanation, or communication from them. Let me see...I order something specifically advertised, I get something else. I return item, they keep part of my money...smells like fraud! I mean, who the he## is running this company? Incredible! I'll be pursuing the matter with my CC company and BBB for a full refund. FYI...they bill my credit card posing as a CRUISE line, ha! 
Positive
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so far this company have great prices and fast shipping. I will recommend this company to other's. :) 
Negative
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You will be sued as i'm not going to let you steal from me or others! I hope that you will find who is doing this. If you don't someone will. I just was let known that you people tried to take more money from me. I will take care of this and you can count on it!!!! 
Positive
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Hi, I have been ordering from this company for the past year now. So far this company has been great because they have replace the ram that is faulty with new one's that are working. I am just posting this to let you all know that this company is a good company to work with.  
Neutral
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This business does not seem to have a physical address. I did Google street view on both locations, doesn't exist. Proceed with caution. 
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